Returns & Exchanges
We want you to be completely comfortable in your Cyberjammies, which is why we offer a hassle-free 28-day return policy for all unworn and unwashed items. If your pajamas aren't the perfect fit, simply return them in their original packaging with tags attached for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all labels and tags are still attached and the garments are in resaleable condition.
- 3.Ship the Package
Generate and print your prepaid return shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 working days.